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Case Studies
Arthur Andersen - Financial Administration CentreArthur Andersen
Financial Management                    Nottingham

John Nettleship managed operations at Arthur Andersen’s Financial Administration Centre (FAC) in the East Midlands. Managed a team of 150 delivering services (including financial management, accounts, payroll, VAT, cash flow forecasting and project management) to 40,000 internal customers in over 50 countries.

Achievements at FAC

• Internal Customer satisfaction 92%,

• Employee satisfaction 97%.

• Achieved “Investor in People” accreditation. "(FAC) should be held up as an example of excellence" (IIP assessor quote).

• Change management – transferred HR administration and Nordics Finance Function to Nottingham: saved $2.0m.

• Project management – rolled out time & expenses system to 28,000 users in 48 countries: saved $1.5m

Relevant services:

Financial management, outsourced finance function, accountancy, Company Secretary, regulatory compliance, clearing red tape, payroll, VAT, cash-flow improvement, financial control, management accounts, budgeting, forecasting, decision support, business planning, advisory, consulting, project management.

“John brings a wealth of knowledge and experience to his work……he quickly gains people's trust and gets to the root of problems.”

Jo Hart , former Director of Shared Services, Arthur Andersen

For more client feedback.